Privacy Policy
Effective Date: January 1, 2026
Alpine Slots Lodge ("we," "our," or "us") operates a free-to-play social casino gaming platform at snowspinco.com. We are committed to protecting the privacy of our Canadian players and visitors. This Privacy Policy explains what information we collect when you use our platform, how we use and protect that information, and the rights you have regarding your personal data.
Information We Collect
When you interact with Alpine Slots Lodge, we may collect several categories of information to provide and improve our social gaming experience:
- Account Information: When you create an account or profile on our platform, we collect information such as your username, email address, and password. This allows us to maintain your game progress, preferences, and social features.
- Contact Inquiries: If you reach out to us through our contact form or email us at hello@snowspinco.com, we collect your name, email address, and the content of your message to respond to your questions or concerns.
- Gameplay Data: We automatically collect information about your interactions with our social slots games, including game sessions, achievements, level progression, virtual currency balances, and in-game activity. This data helps us understand how players engage with our platform and improve the gaming experience.
- Device and Technical Information: We collect technical data such as your IP address, browser type, operating system, device identifiers, screen resolution, and access times. This information helps us optimize performance across different devices and platforms.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to recognize your browser, remember your preferences, and analyze usage patterns on our site. You can manage cookie preferences through your browser settings.
How We Use Your Information
Alpine Slots Lodge uses the information we collect for specific, legitimate purposes related to operating our social gaming platform:
- To create and manage your player account and authenticate your access to the platform
- To deliver our free-to-play social slots games and maintain your game progress and achievements
- To personalize your gaming experience and provide content tailored to your preferences
- To communicate with you about platform updates, new game features, and respond to your support requests
- To analyze platform usage and player behavior to improve game design, performance, and user experience
- To detect and prevent fraud, abuse, or violations of our Terms of Service
- To comply with legal obligations and enforce our policies
- To conduct research and development for new features and gaming experiences
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance functionality and understand how visitors use our site. Essential cookies are necessary for core platform features such as account login and game state persistence. We may also use analytics cookies to collect aggregated data about site traffic and player engagement patterns. These tools help us identify technical issues, optimize performance, and understand which game features are most popular among our Canadian player community.
You have the right to control cookie usage through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling certain cookies may limit your ability to use some features of Alpine Slots Lodge.
Information Sharing and Disclosure
Alpine Slots Lodge does not sell your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We may engage trusted third-party companies to perform functions on our behalf, such as hosting services, data analytics, customer support tools, and email delivery. These service providers have access only to the information necessary to perform their specific functions and are contractually obligated to protect your data.
- Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
We do not share your personal information with advertisers or marketing partners without your explicit consent.
Data Retention
We retain your personal information for as long as your account remains active or as needed to provide you with our social gaming services. If you choose to close your account, we will delete or anonymize your personal data within a reasonable timeframe, unless we are required to retain certain information to comply with legal obligations, resolve disputes, or enforce our agreements. Aggregated and anonymized data that cannot identify you personally may be retained indefinitely for analytical and research purposes.
Your Privacy Rights
As a user of Alpine Slots Lodge and a resident of Canada, you have certain rights regarding your personal information under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation in British Columbia:
- Access: You have the right to request access to the personal information we hold about you and receive a copy of that data.
- Correction: You may request that we correct inaccurate or incomplete personal information in your account.
- Deletion: You can request that we delete your personal information, subject to certain legal exceptions where we must retain data.
- Objection: You may object to certain processing activities or withdraw consent where we rely on your consent to process your data.
- Data Portability: You may request a copy of your personal information in a structured, commonly used format.
To exercise any of these rights, please contact us at hello@snowspinco.com. We will respond to your request within a reasonable timeframe as required by applicable law. We may need to verify your identity before processing certain requests to protect your privacy and security.
Security Measures
We take the security of your personal information seriously and implement reasonable administrative, technical, and physical safeguards to protect the data we collect. These measures include encryption of data in transit, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.
Children's Privacy
Alpine Slots Lodge is intended for adult users aged 19 and older, consistent with the legal age requirements in British Columbia and across Canada. We do not knowingly collect personal information from individuals under the age of 19. If we become aware that we have inadvertently collected information from someone under this age, we will take prompt steps to delete that information. If you believe a minor has provided us with personal information, please contact us at hello@snowspinco.com.
International Data Transfers
Your information may be stored and processed in Canada or other jurisdictions where our service providers operate. When we transfer personal information outside of Canada, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable privacy laws.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other operational needs. When we make material changes, we will notify you by updating the effective date at the top of this policy and, where appropriate, provide additional notice through our platform or via email. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of Alpine Slots Lodge after any changes indicates your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Alpine Slots Lodge
Email: hello@snowspinco.com
Phone: +1 604-969-9138
Location: Vancouver, British Columbia, Canada
We are committed to working with you to resolve any privacy concerns in a timely and transparent manner.